GDPR Compliance
Information on what we have done to protect you and your attendees when using our services
Fully Compliant
We are fully compliant for all the regulations for GDPR and are continually checking our privacy policy in the future to ensure we always comply with all the regulations.
Own Your Data
When using Ticketmeo you own all the data about your customers. Ticketmeo never has any interaction with your customers and will never ever contact them for any reason.
Secure Data
We ensure all your data is secure when using our service. We are always keeping an eye out for new security risks and releasing fixes when required.
Third Parties
All your data is saved on servers based with the UK and Ireland. We however do use some third parties to provide our services to you. Our third parties are listed below.
Custom Privacy Policy
Ensure your customers are aware of your GDPR policies by uploading your own privacy policy which must be agreed by your customers before they are permitted to purchase their tickets.
Email Consent
Request permission to send emails to your customers about marketing or other services which you want to contact them about by having them approve via a checkbox when purchasing tickets.
Third Parties
As your data processor, Ticketmeo uses a few sub-processors to operate our services by using your data. All of these companies are GDPR compliant at the time of writing.
If you have any questions about any of third parties processors and why we use them then please do get in touch with us. Below you will find all the services which we use and why we use them:
Amazon EC2
Amazon EC2 provide our server which our website is hosted on. All of servers are located in London and are fully secure with daily virus checks and a fully working firewall to protect your data.
Amazon S3
We save all our hourly backups on our Amazon server and keep them upto 30 days in case of an outage on Ticketmeo. Our S3 servers are based in Ireland and is fully secured.
Amazon Cloudfront
We use Amazon Cloudfront to load resources quicker for your customers on the cart pages by localising our assets.
hCaptcha
We use hCaptcha to ensure you are not a bot when doing certain functions. hCaptcha saves your clicks on their recaptcha widget so they analyse who is and who isn't bots.
Stripe
We use Stripe to provide payment functions on our website including the fees which we automatically collect on payment. We also use Stripe to store your credit / debit card securely using their service.
PayPal
We use PayPal to provide an option for you to collect your ticket sales on our website.
Intercom
We use Intercom for our live chat service which you can find at the bottom right of this page.
Get started today
Create your event today and start selling tickets to your attendees with no hidden fees or upfront costs.